Contact Us

Got a question before buying? Account issue after delivery? Reach out — the team actually replies.

Telegram is the fastest channel. If something needs sorting, that’s where it gets sorted. Email works too, just slower.

How to Reach Us

Telegram → t.me/priadsfb
The main line. Pre-purchase questions, delivery issues, warranty claims — all handled here. Most messages get a reply the same day, often within a few hours.

Email → support@priads.online
Better for longer questions or if you need a written record. Replies within 24 hours.

WhatsApp support is in the works. Telegram handles everything in the meantime.

Free Telegram Channel

Separate from support — our Telegram channel is for the advertising side of things. Discount codes, account tips, Meta policy changes, and setup guides. Worth joining if Facebook ads are part of your business. Free, always.

Most delivery and setup questions are already answered in our FAQ. Worth checking before reaching out — faster than waiting on a reply.

For warranty questions specifically, the Warranty Policy covers what’s protected and how to claim.